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1/6 Blackwattle Parade Padbury 6025
Tues - Thurs: 9AM - 5PM | Fri: 9AM - 1PM
(08) 9448 0804
info@mydentist.net.au
/HepburnHeightsDental
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Frequently
Asked Questions

Answers to questions that make your next visit easier.

We understand most people have questions before booking a dental appointment, especially if it’s been a while. This page brings together the most common things our patients ask, from how appointments work to why a crown might be needed.

If you still need support, just call us,  we’re here to help.

Your Appointment

Teeth do a lot; they help you eat, speak, smile, and support the shape of your face. Like servicing your car, a dental check-up every six months helps keep everything running smoothly. Regular visits let us catch minor issues before they turn into big problems.

You can book online 24/7 or call our front office on (08) 9448 0804 or email us at info@mydentist.net.au. We’ll help you find a time that works for you.

Yes. We have step-free access, dedicated parking, and a supportive team ready to help in any way we can.

Yes, we accept all health funds and are preferred providers for HBF, HCF, NIB, CBHS, and others. This may result in higher rebates on eligible treatments. Just bring your card with you, and we can process your claim on the spot.

We’re also registered under the Medicare Child Dental Benefits Schedule (CDBS) to treat eligible children and provide dental services for Department of Veterans’ Affairs patients.

Yes, we can treat eligible patients through Dental Health Services. If you receive an income from Centrelink, you may be entitled to emergency or general dental treatment through this program.

To access care, you’ll need a valid form issued by a DHS clinic, such as Morley, Warwick or Joondalup. A small fee is payable as determined by the issuing clinic.

Yes, we offer family dental care in Padbury. Learn more on our General Dentistry page.

Costs and Payment

Because treatments are tailored to your specific needs, and ee want to ensure the right price is quoted, we don’t provide quotes over the phone. At your appointment, we’ll perform any necessary imaging and walk you through the options, including fees, contributions,, rebates, and payment support.
Yes. We accept all significant health funds and process claims through HICAPS. If your child is eligible for the Child Dental Benefits Schedule (CDBS), we can apply it to their treatment.

Treatments and Referrals

No referral is required. You can book directly with us for all general, cosmetic, or restorative dental care.
A standard check-up includes an oral exam, X-rays if needed, and a personalised treatment plan. We’ll explain everything clearly and answer any questions.

Yes. We offer same-day emergency appointments and our front office team will do all they can to help you.. Call us on (08) 9448 0804 if you’re in pain or something doesn’t feel right.

We do. For more information, visit our Cosmetic Dentistry (Link to internal page) and Orthodontics pages (Link to internal page) or ask us during your visit.
We use local anaesthetics and offer sedation support when needed. We always aim to make your visit as comfortable and stress-free as possible.
Extraction may be necessary, but it’s not always the best long-term solution. Once a tooth is gone, it affects your ability to chew and smile, and replacing it can be more expensive. We’ll help you understand all your options to make the right call.
At times, treatment may need to be carried out by a Specialist Dentist. Dr Greg has been in the industry for over 30 years and has built strong relationships with Specialist Dentists across all specialities. When needed, he will refer you to the right specialist and work with him to manage your case. In some cases, several specialists may be required to achieve your desired result.
A crown helps protect a weak or damaged tooth, especially after a root canal or when there’s more filling than tooth left. Think of it as a helmet that helps your tooth last longer.

Can’t find your answer?

Can’t find your answer? Give us a call, email us or visit our services page to explore what we offer in more detail.